John Bateson is an expert on the Third Age Consumer, the period of healthy ageing after retirement and before age restricts consumption. Few people can have his breadth and depth of knowledge about the growing consumer interests and needs - and business opportunities - among those in their 3rd and 4th Quarters. Now a visiting Professor of Management at City, London University, he publishes a newsletter Consumer Ageism on Substack, has a website on The Business of Age and is completing a new book on the subject.
Previously John was a Senior Partner in the MAC Group, Senior Vice President at Gemini Consulting, a member of Cap Gemini’s Group Executive Committee, CEO of SHL and has chaired multiple businesses. He was also Professor of Marketing at London Business School and Stanford Business School and has written extensively on services marketing. He holds a doctorate in marketing from Harvard Business School and an MBA from the London Business School.
Some Useful Links
· For John’s Substack blog, Consumer Ageism, click here
· For John’s highly informative website TheBusinessofAge.com, click here.
John Bateson – The Business of Age